Big Baji's Terms & Conditions — Read the full version in Bengali

Welcome to the big baji platform. These Terms & Conditions ("Terms") govern the use of the big baji website, mobile application, and all related services. By creating an account or using the platform, you are deemed to have accepted these Terms.

These Terms & Conditions have been prepared in accordance with Bangladeshi law and applicable international gaming regulations. Your relationship with Big baji constitutes a legal agreement, so it is essential that you read these terms carefully. If you disagree with any part of them, please refrain from using the platform.

These Terms & Conditions may be updated from time to time. Members will be notified of any significant changes via registered email or through the platform. The latest version will always be available on this page.

To open an account on Big baji, you must provide accurate and complete information. Your name, date of birth, mobile number, and email address must all be genuine. Accounts created with false information may be cancelled at any time and the balance may be forfeited.

Only one account is permitted per person. Attempting to create multiple accounts using the same device, browser, IP address, or payment method may result in all accounts being closed.

• Verification of the mobile number provided during registration is mandatory.
• Full KYC (Know Your Customer) verification must be completed before making a withdrawal.
• A National ID card, passport, or driving licence is accepted for KYC verification.
• To update your account details, please contact our support team.
• Sharing your account login credentials with anyone is strictly prohibited.

You must be 18 or older to participate on Big baji. We firmly believe it is our social responsibility to keep minors away from online gaming, which is why we conduct regular age verification checks.

Big baji is available only in regions where online gaming is not prohibited by law. It is the user's own responsibility to confirm that using Big baji is legal in their location or country.

• Withdrawals will be fully blocked until age verification is completed.
• If a user is found to be a minor, their account will be cancelled and their balance forfeited.
• Parents and guardians are responsible for ensuring their children do not access this platform.

Deposits on Big baji can be made via bKash, Nagad, Rocket, and other approved payment methods. Deposits are usually credited instantly, though in some cases bank processing may take up to 30 minutes.

You may only deposit from a payment account registered in your own name. Deposits from third-party payment accounts will be declined, and refund processing may be delayed.

• The minimum deposit amount varies by payment method.
• Keep a record of the transaction ID for every deposit.
• For a failed deposit, please contact support with the transaction ID.
• Big baji does not charge any additional fees on deposits.
• Cryptocurrency deposits are currently available via a limited number of methods.

A completed KYC verification is required before withdrawing funds from Big baji. Once verified, withdrawals are typically processed within 1 to 3 business days. In urgent situations or due to banking delays, processing may occasionally take longer.

Withdrawals can only be made to the same payment method used for the original deposit. This is an important anti-money laundering measure. Withdrawing to a different method will require additional verification.

• Once a withdrawal request has been submitted, it may not be possible to cancel it.
• Bonus balance cannot be withdrawn directly — the wagering requirement must be completed first.
• Withdrawals may be temporarily suspended in the event of suspicious activity.
• Minimum and maximum withdrawal limits vary depending on the payment method used.

Big baji regularly offers a variety of bonuses and promotional deals, including welcome bonuses, reload bonuses, cashback, free spins, and VIP rewards. Each bonus has its own terms and conditions, which must be read before claiming.

If the wagering requirement is not met within the specified time after a bonus is activated, the bonus balance will be forfeited. Attempting to withdraw before completing the wagering requirement may also result in the bonus being cancelled.

• The wagering requirement for each bonus is clearly stated in the bonus details.
• Having more than one active bonus at the same time is generally not permitted.
• Big baji reserves the right to cancel any bonus if abuse or fraudulent use is suspected.
• The welcome bonus cannot be claimed more than once by the same person, household, or device.
• Bonuses apply to eligible players only, based on VIP tier and program participation.

To ensure fair play across all Big baji games, we use third-party certified RNG (Random Number Generator) technology. Every game outcome is entirely random and not predetermined. Neither players nor Big baji staff can influence the result of any game.

For Sports Betting, big baji offers wagering opportunities across a wide range of sporting events. All bets are settled according to the applicable rules. In the event of a match cancellation, rescheduling, or other unforeseen circumstances, big baji's specific rules will apply.

• The rules for each game are available in the game lobby.
• If a game is interrupted due to a technical issue, please contact support.
• In Live Casino games, the dealer's decision is final.
• Any complaints regarding game outcomes must be raised within 48 hours.

Big baji users are required to refrain from any fraudulent, illegal, or harmful activity. The following actions are strictly prohibited and may result in account termination and balance forfeiture:

• Creating multiple accounts to claim bonus benefits.
• Using automated bots or software to play games.
• Using the platform for money laundering or any other form of illegal financial activity.
• Hacking or attempting unauthorized access to another user's account.
• Exploiting any vulnerability in the game system or software.
• Depositing or withdrawing using a third-party payment account.
• Colluding with other players to manipulate game outcomes.

Big baji believes gaming should be a form of entertainment, not a source of financial stress. We encourage all players to game responsibly and provide several protective tools to help with that.

If you feel that gaming is having a negative impact on your life, please reach out to us. Our support team is always ready to provide the help you need.

• Deposit Limit — Set a daily, weekly, or monthly deposit limit.
• Loss Limit — Automatically stop after losing a set amount.
• Session Limit — Set a time limit for your gaming sessions in advance.
• Cooling-off period — take a temporary break from gaming.
• Self-Exclusion — Temporarily disable your account for an extended break.

To learn more about Responsible Gaming, visit our Responsible Play Visit the page.

Big baji is committed to protecting your personal information. Data collected through registration, transactions, and platform use is used solely to improve our services, meet legal obligations, and maintain security.

Your information is never sold to third parties. However, we may be required to share relevant data in response to a valid request from legal authorities or a regulatory body. For more details, please see our Privacy Policy page.

• Your data is stored on encrypted servers.
• You can request deletion of your data at any time.
• Details on cookies and tracking can be found in our Privacy Policy.

You can close your Big baji account at any time. Before submitting a closure request, make sure you have withdrawn any available balance. Recovering a remaining balance after account closure may be complicated.

Big baji reserves the right to suspend or close any account for the following reasons:

• Violation of these Terms & Conditions.
• Fraudulent or suspicious activity.
• Creating an account using false information.
• Direction from legal authorities.
• Extended period of inactivity (as defined under the applicable policy).

Big baji reserves the right to modify, update, or remove these Terms & Conditions at any time. For significant changes, at least 7 days' notice will be given via registered email or a platform notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated Terms. We recommend checking this page regularly to stay informed.

If you have any questions, comments, or complaints about these Terms & Conditions, please contact our support team. We aim to respond within 24 hours.

• Live Chat: Click the chat icon at the bottom right of the platform.
• Email: submit a complaint via the support section (log in to the platform).
• Once a complaint is submitted, you will receive a ticket number — please keep it for your records.